Kindle For PC Unable To Connect Archives

Kindle For PC Unable To Connect Archives

Kindle For PC Unable To Connect Archives

Kindle For PC Unable To Connect Archives

How to back up Kindle books to a computer – step-by-step guides

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In this post you’ll find two ways to back up Kindle books from the cloud to your computer. One requires a Kindle; the other one doesn’t.

Having Kindle books stored in the cloud is very convenient. It allows to sync reading progress between devices registered to the same account. It also is a way to back up the books you don’t currently read.

Well, sometimes it’s good to back up the books the other way round. In this post, we’ll show how to do it, using:

  • the Kindle e-reader,
  • the Kindle for Mac/PC application.

Ebookstores have much more control over Kindle users’ accounts than anyone could imagine. This e-reader privacy chart explains this in detail.

In other words, someone else has access to your Kindle library and it’s not 100% up to you what and when will change. It’s how cloud storage works, we either deny it or live with it.

While removing content from user’s account is an exception, you may see changes in books you’ve bought. It happens when a publisher updates the file associated with the book. It could be just a formatting, or it could be a new edition that differs from what you had before.

Before moving to the guides, please keep in mind that ebooks from Amazon are DRM-ed. You won’t be able to read them on any other app or device. Or, to put it differently, you will be able after you get rid of the DRM layer.

Tips shared below will let you bring the books you purchased in Amazon’s Kindle Store to you computer – just in case something wrong happens on the other side.

Read also50 best Kindle cases and accessories (2020 edition)

Find the best Kindle cases and accessories for the basic Kindle, Paperwhite, and Oasis. The list includes items not only from Amazon but also Etsy, Caseable, eBay, and other sites.

Back up Kindle books using Kindle e-reader

This tip works for anyone who owns a Kindle e-reader. It’s a quite useful idea to get access to the ebook library even when you don’t have access to the internet.

Also, it’s good if you want to add to your Kindle – and therefore, Kindle cloud library – the books that you acquired from other sites. We’ve got the extended list of the sites that offer free Kindle ebooks from the public domain.

There are two steps to back up Kindle ebooks via Kindle e-reader:

  1. Connect the Kindle to your computer via USB cable.
  2. Find the folder containing the books and copy it to disc.

1. Connect the Kindle to your computer with a USB cable

When you connect the Kindle to your computer, either PC or Mac, it will appear as an external drive. Open the drive icon, and locate the folder named “documents”.

Among other files types, the folder contains files in .azw format. It’s a .mobi file, protected with Amazon’s own DRM.

2. Copy the folder to a desired destination

Drag the “documents” folder to a desired place on your disc. You can also copy it to any cloud service you use, like Dropbox or Google Drive.

These cloud services are different from the cloud served by the Amazon. The files there are yours, and no one will change or update them if you don’t allow it.

Things to remember

Please keep in mind that you’ll copy only the files that are stored on the Kindle e-reader, and not the ones archived in the cloud.

To back up all the books from your Kindle library, you’ll first need to download them to the Kindle e-reader, which may take some time.

Back up Kindle books using Kindle desktop app

Using Kindle desktop app is convenient for Kindle users who don’t own an e-reader, and use mobile apps (iOS, Android) to read the ebooks.

It’s also good for Kindle e-reader owners who keep most of their books not on the e-reader but in the cloud.

There are four steps to back up Kindle books via Kindle desktop app:

  1. Download the Kindle desktop application (there are versions for PC and Mac).
  2. Download the books from the cloud to the app.
  3. Locate the folder with Kindle books on your computer.
  4. Copy it to disc.

1. Download the Kindle desktop app

The Kindle application lets you not only manage, but also read Kindle books on the computer. It’s available for the following systems:

  • Kindle for Windows 7, XP and Vista
  • Kindle for Windows 8
  • Kindle for Mac

When you go to free Kindle apps page on Amazon and click on the Download button, the version that fits the operating system of your computer will start downloading immediately.

After instaling the app, open it and sign in with your Amazon credentials.

2. Download the books from the cloud

In the app, in the Library view on the left, you’ll see how many books you have in your Kindle cloud library. There are three sections:

  • All items – how many books you have in your Kindle account in total,
  • Downloaded items – how many books you have on the disc of your PC or Mac computer,
  • Archived items – these books are stored in the Kindle cloud, and not downloaded to the computer.

Each book that’s not on your computer has a cloud icon in the bottom right corner.

To download the book (on Mac), either double-click on the book cover or select “Download” from a Ctrl+Click menu.

There is no option to download the Kindle books in bulk. You’ll have to do it title by title, but with the double-click, it’s pretty fast.

Please have in mind that just like with Kindle e-reader, you’ll have to download all the books from the archive to the Kindle app, if you want to back up all of them.

3. Locate the folder with downloaded books

During installation, Kindle desktop app creates a folder where all future downloads will be stored.

Below there are paths to find that folder:

  • Mac ⇢ ~/Library/Containers/ Support/Kindle/My Kindle Content
  • Windows 7, XP, Vista ⇢ C: / Users / Your User ID / Documents / My Kindle Content
  • Windows 8 ⇢ C: / Users / Your User ID / AppData / Local / Amazon / Kindle / application / content

I tested the directory on the Mac computer. For details on Windows, please read this Kindle forum.

Useful links

Here are a couple of reference links, in case you need more assistance:

• • •

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Frequently Asked Questions


Why the name calibre?¶

Take your pick:
  • Convertor And LIBRary for E-books
  • A high calibre product
  • A tribute to the SONY Librie which was the first e-ink based e-book reader
  • My wife chose it ;-)

calibre is pronounced as cal-i-ber not ca-li-bre. If you’re wondering, calibre is the British/commonwealth spelling for caliber. Being Indian, that’s the natural spelling for me.

Why does calibre show only some of my fonts on macOS?¶

calibre embeds fonts in e-book files it creates. E-book files support embedding only TrueType and OpenType (.ttf and .otf) fonts. Most fonts on macOS systems are in .dfont format, thus they cannot be embedded. calibre shows only TrueType and OpenType fonts found on your system. You can obtain many such fonts on the web. Simply download the .ttf/.otf files and add them to the Library/Fonts directory in your home directory.

calibre is not starting on Windows?¶

There can be several causes for this:

  • If you are on Windows XP, or on a computer with a processor that does not support SSE2 (such as AMD processors from before 2003) try installing calibre version 1.48. calibre 2.0 and newer use Qt 5 which is known to be incompatible with Windows XP machines, and requires SSE2. Simply un-install calibre and then install version 1.48, doing so will not affect your books/settings.

  • If you get an error about calibre not being able to open a file because it is in use by another program, do the following:

    • Uninstall calibre
    • Reboot your computer
    • Re-install calibre. But do not start calibre from the installation wizard.
    • Temporarily disable your antivirus program (disconnect from the Internet before doing so, to be safe)
    • Look inside the folder you chose for your calibre library. If you see a file named metadata.db, delete it.
    • Start calibre
    • From now on you should be able to start calibre normally.
  • If you get an error about a Python function terminating unexpectedly after upgrading calibre, first uninstall calibre, then delete the folders (if they exists) and . Now re-install and you should be fine.

  • If you get an error in the Welcome wizard on an initial run of calibre, try choosing a folder like as the calibre library (calibre sometimes has trouble with library locations if the path contains non-English characters, or only numbers, etc.)

  • Try running it as Administrator (Right click on the icon and select “Run as Administrator”)

If it still wont launch, start a command prompt (press the Windows key and R; then type cmd.exe in the Run dialog that appears). At the command prompt type the following command and press Enter:

Post any output you see in a help message on the Forum.

calibre freezes/crashes occasionally?¶

There are several possible things I know of, that can cause this:

  • You recently connected an external monitor or TV to your computer. In this case, whenever calibre opens a new window like the edit metadata window or the conversion dialog, it appears on the second monitor where you don’t notice it and so you think calibre has frozen. Disconnect your second monitor and restart calibre.
  • The following programs have been reported to cause crashes in calibre: If you are running any of these, close them before starting calibre, or uninstall them: RoboForm, Logitech SetPoint Settings, Constant Guard Protection by Xfinity, Spybot, Killer Network Manager, Nahimic UI Interface, Acronis True Image.
  • You are using a Wacom branded USB mouse/tablet. There is an incompatibility between Wacom drivers and the graphics toolkit calibre uses. Try using a non-Wacom mouse.
  • On some 64 bit versions of Windows there are security software/settings that prevent 64-bit calibre from working properly. If you are using the 64-bit version of calibre try switching to the 32-bit version.
  • If the crash happens when you are trying to copy text from the calibre E-book viewer, it is most likely caused by some clipboard monitoring/managing application you have running. Turn it off and you should be fine.
  • If the crashes happen specifically when you are using a file dialog, like clicking on the Add books button or the Save to Disk button, then you have some software that has installed broken Shell extensions on your computer. Known culprits include: SpiderOak, odrive sync and Dell Backup and Recovery and NetDrive. If you have one of these, uninstall them and you will be fine. You can also use the NirSoft Shell Extension Viewer to see what shell extensions are installed on your system and disable them individually, if you dont want to uninstall the full program. Remember to use “Restart Explorer” or reboot your computer after disabling the shell extensions.

If none of the above apply to you, then there is some other program on your computer that is interfering with calibre. First reboot your computer in safe mode, to have as few running programs as possible, and see if the crashes still happen. If they do not, then you know it is some program causing the problem. The most likely such culprit is a program that modifies other programs’ behavior, such as an antivirus, a device driver, something like RoboForm (an automatic form filling app) or an assistive technology like Voice Control or a Screen Reader.

The only way to find the culprit is to eliminate the programs one by one and see which one is causing the issue. Basically, stop a program, run calibre, check for crashes. If they still happen, stop another program and repeat.

Using the viewer or doing any conversions results in a permission denied error on Windows¶

Something on your computer is preventing calibre from accessing its own temporary files. Most likely the permissions on your folder are incorrect. Go to the folder file:C:\Users\USERNAME\AppData\Local in Windows Explorer and then right click on the file:Temp folder, select Properties and go to the Security tab. Make sure that your user account has full control for this folder.

Some users have reported that running the following command in an Administrator Command Prompt fixed their permissions. To get an Administrator Command Prompt search for cmd.exe in the start menu, then right click on the command prompt entry and select Run as Administrator. At the command prompt type the following command and press Enter:


Alternately, you can run calibre as Administrator, but doing so will cause some functionality, such as drag and drop to not work.

Finally, some users have reported that disabling UAC fixes the problem.

calibre is not starting/crashing on macOS?¶

One common cause of failures on macOS is the use of accessibility technologies that are incompatible with the graphics toolkit calibre uses. Try turning off VoiceOver if you have it on. Also go to System Preferences->System->Universal Access and turn off the setting for enabling access for assistive devices in all the tabs. Another cause can be some third party apps that modify system behavior, such as Smart Scroll.

You can obtain debug output about why calibre is not starting by running Debug output will be printed to it. If the debug output contains a line that looks like:


then the problem is probably a corrupted font cache. You can clear the cache by following these instructions. If that doesn’t solve it, look for a corrupted font file on your system, in ~/Library/Fonts or the like. An easy way to check for corrupted fonts in macOS is to start the “Font Book” application, select all fonts and then in the File menu, choose “Validate fonts”.

I downloaded the installer, but it is not working?¶

Downloading from the Internet can sometimes result in a corrupted download. If the calibre installer you downloaded is not opening, try downloading it again. If re-downloading it does not work, download it from an alternate location. If the installer still doesn’t work, then something on your computer is preventing it from running.

  • Try temporarily disabling your antivirus program (Microsoft Security Essentials, or Kaspersky or Norton or McAfee or whatever). This is most likely the culprit if the upgrade process is hanging in the middle.
  • Try rebooting your computer and running a registry cleaner like Wise registry cleaner.
  • Try a clean install. That is, uninstall calibre, delete (or wherever you previously chose to install calibre). Then re-install calibre. Note that uninstalling does not touch your books or settings.
  • Try downloading the installer with an alternate browser. For example if you are using Internet Explorer, try using Firefox or Chrome instead.
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Kindle For PC Unable To Connect Archives

Latest Kindle for PC no longer uses Calibre-compatible AZW files

It worked for me. Thanks so much. At first I got funny fonts in my pdf file, but after I followed some instruction from adobe forum, it worked great. Thanks again. Here is the info that helped me if anyone has the same problem:

10. Re: Funny Characters when opening certain PDF’s
Ima Level 1
Ima Mar 23, 2015 9:49 AM (in response to BeyondN)

I realize this is an old thread, but was looking for the answer to this question myself and found the solution on another site (so thought I’d share here as well, just incase someone else happens upon this thread for an answer):

It sounds like Adobe is attempting to use its default fonts instead of the document’s fonts. I was having a similar problem and the following fixed it for me (I’m using a Windows 7 Platform and Office 2010 Professional and was attempting to print a MapPoint Map to Adobe PDF in Adobe X.):


2. Then under the AdobePDF Settings tab click on DEFAULT, HIGH QUALITY PRINT

Next, UN-CHECK “Rely on system fonts only, donot use document fonts.”


3. Go back to Step 1 andClick on the PAPER/QUALITY tab, ADVANCED


Clickon the “Substitute with device font.” A dropdown box will appear. Click on “DOWNLOAD AS SOFTFONT.”


Click on “Automatic.” A dropdown boxwill appear. Click on “NATIVE TRUETYPE.”

ClickOK to close the pop-up window. You may have to click on APPLY once youget back to the Paper/Quality tab, then click on OK to close that window. If Apply is available in the Adobe PDF Properties window, click it then clickOK one more time to close the window and “X” out of everything else. Yournew preferences should be saved and your document should print in Adobe just like it looks on your screen in the original program.

The steps above will change your Adobe Printer Default Settings to accept and print fonts native to the document you are trying to create, instead of using Adobe’s fonts to “re-create” the document leading to undesirable results.

Hope this helps!


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