DJI Assistant 2 For PC Windows Software Download Updated Version

DJI Assistant 2 For PC Windows Software Download Updated Version

DJI Assistant 2 For PC Windows Software Download Updated Version

DJI Assistant 2 For PC Windows Software Download Updated Version

How to update your DJI drone: Mavic 2 Pro, Zoom, Mavic Air 2, Mavic Mini and more

In the early days of drones, there was the DJI GO app for consumer-class DJI drones, after that came the DJI GO 4 app for drones launched in 2016 and later. With the launch of the DJI Mavic Mini in 2019, the new DJI Fly app was released. These are the best tools available to process an update for your DJI drone.

Please note, the steps that follow will work for many DJI drones, but not all. Also, the exact screens have been known to change from time to time: please use the following as guideline, follow the prompts in the software for best results.

It’s important we also note that the manual update via PC with the DJI Assistant 2 program hasn’t been working every time, use the mobile apps to run the updates where possible.

Drones covered in this article:

Update frequency

These days, it seams DJI pumps out an update to their machines on a monthly basis, if not more often. They may have an internal schedule to follow, but for the most part, the updates push out when there is a security/safety patch to process, or when new features are ready for prime time.

In the case of the DJI Spark, there have only been a few updates by the time we wrote this article. Which makes sense, the drone was only announced a couple months prior. Of course, I’m writing this in August of 2017, there are sure to be more updates by the time you read this.

Related reading: DJI Spark update improves flight modes and camera resolution

 

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Pro tip: Be patient

When you first boot up your DJI Spark, Mavic Air or Mavic Pro, they take a moment or two to perform all of their self tests and otherwise initialize for flight. You may notice that, even after a full update cycle, the DJI GO 4 app on your mobile device claims your firmware is out of date. Give it a moment. Let your drone find some satellites, sync some settings and perform all of its self tests before you react.

This goes for IMU calibration and more. Give your machine a moment, it may not need quite as many updates and calibrations as it initially says it does.

If you are flying for pay, or any other form of compensation, you must operate under a different set of rules and possess a commercial drone license. We call it the Part 107, it’s not too hard to get, but it will take some time to learn all the rules. We want to help you learn the rules and get your commercial license, check out our drone pilot training material.

Update methods

As mentioned, there are multiple ways to process an update for a DJI drone. For your Spark or Mavic Pro you’ll either be plugging into your PC, or utilizing the DJI GO 4 app on your connected smartphone or tablet.

The app is convenient, and can be used on the go. We used to recommend using the DJI Assistant program on your PC. Currently on DJI Assistant 2. However, the assistant program hasn’t been updated to work with all new drones.

Before you update

Before you process an update on your DJI drone, we have a few things we’d like to recommend you do. They’re easy and predictable, but allow us to say them aloud just in case.

First, remove your microSD card and manually backup your flight footage and photos. This is not necessary, not at all, just a habit we’ve gotten used to to ensure we have our files. This is also a good time to delete files from the card to make room for more, but we’ll leave file management for another day.

Re-insert your microSD card before you update. Again, not necessary, just good practice.

Second, charge everything. No, seriously, go into an update with a full battery on your drone, the remote, your mobile device and your computer, if applicable. This is especially true if you are updating via the mobile app, I’ve seen an update consume an entire Mavic Pro battery before.

DJI requires a minimum battery level of 50% on the drone, 30% on the remote, before you can initiate an update anyway, go in full and avoid any hassle.

Third, give yourself time. It rarely takes more than five minutes to process an update to these drones, but it can. I believe my longest Mavic Pro update was just shy of fifteen minutes, but that other Mavic I spoke of above was over thirty minutes, which is why it ate an entire battery.

Fourth, have good internet. Updating on the go is fine, a firmware update for the Spark, Mavic Air or Mavic Pro is not a huge download, but it is not all that small if you are counting your MB on a data plan. More important, your home internet is likely faster and more reliable than your mobile internet connection. Especially true if you forgot to update sooner and you are already up a mountain or far from a tower out at the beach.

Update via DJI GO 4 or DJI Fly mobile app

DJI has made it very easy to update your drone from within the DJI GO 4 and DJI Fly apps on your mobile device. Actually, you’d have to intentionally avoid the updates, if you don’t want them.

Even before you ‘Enter the drone’ in the app, you will see a generic notification that there is an update available. The default check on my app was for the Spark – if you were wondering why you see the Spark update on the Mavic Pro in the image.

As you well know, each time you fire up your drone and the application, it self-checks for firmware consistency and more. In earlier days a notification saying you needed to update was about all you got, today, a little window pops up with a button to install the update. Super simple.

Swipe the button over to initiate the update. Then just sit back and allow the update to download and process.

Once complete, the drone will restart, you’ll see the confirmation message and you can get back to flying.

Related reading: DJI GO 4 app alternatives to fly Mavic Pro and Spark


Update via DJI Assistant 2

The process is actually fairly simple,  DJI Assistant 2 on your PC is a program like any other, then you use a USB cable to connect the drone, follow the on-screen instructions and your drone updates. Easy stuff. Let’s see it in action, just for fun.

Fire up the DJI Assistant 2 program on your PC.

Connect your drone to the PC via USB cable and then power on the drone.

You will see your drone listed in the DJI Assistant 2 program, click on it to proceed.

You will see the most recent firmware releases for your drone. Look for the “Current” and “Latest Version” indicators to see which software you have installed. If not fully updated, click on the big blue Upgrade button to continue.

A self check is initiated, if your setup does not satisfy some simple needs you will be asked to remedy before you can continue. Click Start Update when ready.

Sit back and enjoy!

DJI Assistant 2 will process through a few screens, keeping you in the loop what is going on with a progress bar for each process. Watch through Downloading, Transmitting and Updating until you see the big green check mark. Congratulations, your machine is up to date.

Hit that Back button to exit back to the firmware list, feel free to look through the other tabs available, but hit that left arrow in the very top left when you are ready to exit. Then power down the drone and disconnect the USB cable.

Repeat the process for the remote control of the Mavic Pro as well. The Spark remote must be done through the DJI GO 4 application, for some reason.

 

Drone legal and safety

 


Wrap up

Updating the firmware on your DJI Drone is getting easier and easier as the drone manufacturer perfects its systems. Your Mavic Pro and Spark are popular machines destined to receive many new and exciting features added through these firmware updates. Don’t be afraid to install them, there may be a treat hidden in there.

For now, I hope DJI is listening, all I want to see is DJI Quickshot added to my Mavic Pro, please. Update: Thank you DJI for adding Quickshots to the Mavic Pro!


Frequently Asked Questions

Can I fly on old firmware, or do I have to update right away?

DJI will include anything from minor bug fixes up to patches for serious vulnerabilities in any given update, so it is best to process a firmware upgrade as soon as is feasible. That said, if your drone was operating safely prior to the update notice, it will continue to operate without the new software installed. When it’s super important, DJI can make the update mandatory to install before you fly, otherwise, you can ignore the update for a bit. We’ve been hit with surprise updates in the field in the middle of a flight session, we totally understand.

What are my options if I never want to install updates?

I’m confused why you would not want updates, but your option is to use the DJI GO 4 or DJI Fly app up until an update becomes mandatory. When you cannot fly with the DJI app any longer, there are third-party apps that may let you bypass the updates. Please note that these apps use DJI’s APIs to communicate with the remote, then the remote talks to the drone as normal. If there is a bug in between the drone and remote, a third-party app may not help you out.

What do I do if the updates fail to install?

Like most computing devices, please try restarting your drone and remote before you panic. Make sure the drone and remote are able to talk to each other before you start any updates as well. Finally, look into your internet connection, your connected mobile device needs to be connected to the drone and the internet simultaneously. If you use the Wi-Fi connection directly between the drone and your phone, you may have to try the wired connection to the remote instead.

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, DJI Assistant 2 For PC Windows Software Download Updated Version

DJI Assistant 2 For Phantom 4 Pro: Setup & Walkthrough

Let us download. Let us upload. Let Us Drone. DJI Assistant 2 is a software for your Phantom 4 Pro that gives you access to additional settings, allows you to update the firmware, use a flight simulator, and obtain data information about recent flights.

I'll walk you through the process of downloading the software, followed by a walkthrough of how to connect your Phantom 4 Pro to the computer and how to navigate DJI Assistant 2. By the end of this article you will know how to update the drone's firmware, view and upload flight data, calibrate the vision sensors, and use the flight simulator.

Everything that you read in this post will be applicable to the Phantom 4, Phantom 4 Pro, Phantom 4 Pro, and the Phantom 4 Pro V2.0.

How to download DJI assistant 2

The first thing you need to do is download the software onto your Mac or Windows computer. Go to this link on the DJI website which will take you to the download center. “DJI Assistant 2 for Phantom” will be selected and you will see that DJI Assistant 2 is compatible with the Phantom 4, Phantom 4 Pro, Phantom 4 Advanced, and the Phantom 4 Pro V2.0.

Select your respective OS. I have a Mac so this walkthrough may look a little different on your windows computer. When I click on the downloaded files on my Macbook, I get this warning. By selecting the “?” you will be given instruction on how to open DJI Assistant 2.

You will need to locate DJI Assistant 2 in the Finder, not the Launchpad.

When you open the downloaded DJI Assistant 2 in the Finder, a prompt will appear asking if you want to open the software. When you click “open”, you will be allowed to access DJI Assistant 2 from the Launchpad in the future. After opening, proceed with the installation steps.

After DJI Assistant 2 has been successfully installed, I'll go to my Launchpad menu and select “DJI Assistant 2 For Phantom”.

After you agree to the terms of service and their privacy policy you will be taken to this screen below. The screen isn't all that intuitive if you ask me, but it's telling you to connect the Phantom 4 Pro with your computer and turn the drone on. Before doing that, read in the next section what you need in order to connect the drone.

What items you'll need to use DJI assistant 2

Before connecting the Phantom 4 Pro to your computer, make sure you have the following equipment ready and nearby:

  • Phantom 4 Pro (or whichever Phantom 4 you own).
  • One battery with at least 50% battery life.
  • Micro USB cable that came with the drone.
  • Remote controller (if you use the simulator).

Connecting the Phantom 4 Pro to your computer

It's very important that you remove the propellors and gimbal lock before you power anything on.

Plug the micro USB cable into the drone, connect it to the USB port on your computer, and power on the drone.

Go ahead and open DJI Assistant 2. When the drone is detected you will be taken to a screen that displays which Phantom 4 you have. Click on your Phantom 4 model and you will be taken to the main menu.

The main menu has a list of tabs on the left side which you can select and navigate through. What shows up in the middle of the screen is a firmware list as the “Firmware Update” tab is automatically selected when you open DJI Assistant 2.

Firmware update

Your current aircraft version will be displayed and you have the option to refresh it if you'd like. If you recently performed a firmware update and you notice the drone has since been acting funny, it would be a good idea to refresh the firmware.

Any available updates will be available in this section. Select the update and follow the prompts to successfully update your firmware. After the update is complete, be sure to reboot your Phantom 4 Pro to complete the process.

Reset Factory Defaults- Choosing this will revert any settings you've changed on the aircraft back to the original settings the drone had right out of the box.

Update Database- This will update your No-Fly Zone database. I highly recommend reading this article I wrote about this topic before updating the database.


Related post: Phantom 4 Pro Remote Beeping: Here’s The Solution – Remote controller error (D-D-D) beeping is usually caused by a drop of the RC, a stick not at its midpoint or a software problem. The solution (depending on the problem) will be to calibrate the RC, upgrade or rollback the firmware, or disconnect/reconnect the RC from the AC.


Data upload

The data upload section allows you to upload your Phantom 4 Pro files from the drone to your computer or the DJI server.

DJI will request that you upload your flight logs when you tell them that there has been an error with your Phantom 4 Pro. This is the section you are able to do that it.

The files will be saved as .DAT files if saved to your computer, and will take up quite a bit of space if you have a lot of files to save. Opening up the .DAT file will look like gibberish if you don't have a special application that allows you to view the files.

If you are sending files to DJI regarding an error or issue you are currently experiencing with your drone it wouldn't hurt to save the files to your computer until the issue has been resolved so there isn't a problem if DJI happens to misplace your files.

When you click on data upload, a box will appear that informs you that DJI will have access to the uploaded data. Click “confirm” and a list of files will appear.

Unfortunately, there has been a lot of problems with people not being able to view the data. There is just a wheel that continues to spin indefinitely. You don't have to look far to find numerous complaints of people not being able to view the data, and I am one of them. I tried reinstalling DJI Assistant 2 (with a computer restart), refreshing the firmware, and using different cables.

People with Windows computers have this problem as well, and many Mavic users complain of not being able to use the data upload feature, in addition to not being able to access the “black box” feature.

This is obviously a software problem with DJI Assistant 2 and an update by DJI to resolve these issues would be fantastic as this is quite frustrating. If the data upload feature is working on your end, you would simply select the files you would like to upload and click “Save To Local” or “Report Data File”.



Flight data

In the flight data section, you'll be able to open and view the .DAT data files that we were attempting to open above. I'll walk you through what it looks like when you open a file.

When you click on the flight data tab, you will be greeted by a blue “Open Data Viewer” button with a description of where to locate the aircraft flight data on the SD card.

Opening the data viewer will bring up a new interface that doesn't look all that welcoming or intuitive. To load a file, click on the folder in the top lefthand corner with the green arrow.

You can see the list of .DAT files, but I never did see where it say “resource manager”? Maybe I'm missing something. Anyhow, go ahead and open one of the .DAT files to load it onto the viewer.

After you select one of the .DAT files it will be loaded to the viewer, you will have a list of metrics on the righthand side. To bring one or more of those metrics to the center viewing screen you will need to double click on them.

Loading those metrics onto the center screen will look pretty confusing unless you have a background in graph data analysis. If you have any tips on how to better view and decipher the information loaded onto the default viewer, please let me know in the comment section below!

Airdata UAV

One particular company took note of how difficult it was to view and understand the flight data using the default viewer, so they made their own data viewer which is infinitely easier to use and understand. That company is called Airdata UAV, and their software is free to use.

I created an in-depth walkthrough of how to use Airdata AUV which you can view at Airdata UAV – View & Share Drone Flight Logs [Coupon]. If you decide to upgrade to a paid account to unlock more features, readers of Let Us Drone receive a 20% discount. Details on how to receive that discount are on the post.

Once you've signed up for a free account you can begin uploading flight logs. The interface is incredibly easy to understand and navigate when you are viewing one of your logs.

Under the “general” tab you are provided with information such as the max distance, max speed, max battery temp, total mileage, and more. You can also navigate through some more of the flight information via the tabs on the left-hand side which are: power, sensors, controls, weather, and media.

Just look at how much more intuitive that interface is compared to the default viewer from the DJI Assistant 2 software! I use Airdata UAV whenever I need to view my flight logs and I suggest you do the same.

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Calibration

The next tab we come to is the calibration tab, where we can calibrate the vision sensors on the Phantom 4 Pro. This is the section to visit if you have been getting vision sensor errors on your Phantom 4 Pro.

I already wrote a step-by-step post on how to calibrate the vision sensors using DJI Assistant 2, which you can find here. I discuss common reasons for getting vision sensor errors and tips for when you're calibrating the sensors. I highly recommend that you check that post out!


Related post: Phantom 4 Pro Vision System Errors: How to Calibrate – In this post, we will talk about common reasons for vision system errors on the Phantom 4 Pro (applicable to the other Phantom 4's) and how to calibrate the vision system to eradicate those errors. 


Simulator

The last tab is a flight simulator section, where we get to play video games…yay!

If you have never flown a drone before, it would be good to practice while the drone is still on the ground. As to limit the number of returns they receive from people crashing their drones, DJI created a flight simulator which allows the pilot to get acquainted with the controls on the RC and how the drone behaves.

When you select the simulator tab, you will be given a short description of what the simulator is, along with helpful notes.

You won't need to use the DJI GO 4 app or have your phone on, but you will need to have the RC on.

Click on “Open” to bring up the simulator settings. You can adjust the latitude and longitude, as well as the wind speed to make it more realistic. Click “Start Simulating” when you want to open the simulator.

When you start the simulator you will be taken to the screen where you can launch the drone and fly around, which looks like this.

Cons of simulator

  • The simulator can be glitchy, and sometimes fails to load altogether. If would be nice to see an update from DJI that resolves this issue.
  • The controls are very limited. It really is for the beginner that hasn't flown before, but it would be nice if more advanced settings were available to access so flying skills could continue to be honed at any experience level.
  • It gets old quick. It would be nice to fly through a real city or park. The green grass and the blue sky are pretty, but they put you to sleep if you stare at them long enough.

Alternative simulator

It looks like DJI also agreed that the limited simulator needed an update.

Enter the new and improved DJI flight simulator. With more and more industrial applications for drones being relevant, it's important that those pilots really know what they're doing before they take their heavily modified Matrice 200 up in the air.

DJI Simulator comes in a free trial version, enterprise version, and a customized version. Visit the website here for more information on which drones you can fly in the simulator, what parameters are customizable, and what kind of real-world applications are available.

At this time the flight simulator is only available for PC users. Us Mac users are patiently waiting for the day when this software is made available for us as well.

Trevor's Take

I am very glad that DJI created DJI Assistant 2 because it expands what we are capable to do with our already incredibly advanced drones. DJI Assistant allows us to review flight logs, upload data to our computers and to DJI, practice with a flight simulator and calibrate the ever so important vision sensors on the Phantom 4 series.

What I don't like is that the software is limited, glitchy, and often not all that intuitive to use. I would like to be positive and think that DJI would continue to make updates to the Phantom 4 series portion of DJI Assistant 2, but the realist in me comes out when I think about all of the new drones that have come out (and will continue to come out) since the Phantom 4 Pro V2.0 was released. My guess is that any future feature updates would be made applicable to the new drones, and the Phantom 4 series will be stuck with the current version of DJI Assistant 2. Now, there may be overall software updates with DJI Assistant 2 that decreases some glitches, but I wouldn't think that changes to the UX (user experience) would be made for the Phantom 4 users. Here's to hoping I am wrong!

Have you played around with DJI Assistant 2? Have you experienced some of the problems that I've encountered along the way? Let us hear about it below, and thanks for being a part of Let Us Drone!

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DJI Assistant 2 For PC Windows Software Download Updated Version

How to Fine-tune Your Drone with DJI Assistant 2

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DJI is undoubtedly the number one brand when it comes to consumer and professional-level drones. Year after year, they continue to release the best drones loaded with some of the most useful and innovative features. DJI also offers a host of apps and software to support the owners of their drones. One of the most useful software, albeit unfamiliar to many, is the DJI Assistant 2. In this article we go over all the useful functions of the DJI Assistant 2, which drone models it is compatible with, and where you can download it.

What is the DJI Assistant 2?

DJI Assistant 2 is a software for your desktop or laptop that allows you to tweak with your drone’s firmware and download flight logs, among other functions. It has versions for both Windows and Mac operating systems. It is a completely different piece of software to the DJI GO app for mobile devices.

Despite its usefulness, many owners of DJI drones do not even know that this software exists. It is currently available in 3 versions. Older drones such as the Spark and Mavic Pro are compatible with the standard DJI Assistant 2, while the newer Mavic drones and the Phantom 4 series have their own special versions. There are also dedicated DJI Assistant 2 versions for the Matrice 200, MG-1S, and the DJI Battery Station.

The best thing about the DJI Assistant 2 software is that it is free to download from the DJI website. For a DJI drone owner, there really is no reason not to download and install this software.

Compatible models and download links

Not all DJI drones or products are compatible with the DJI Assistant 2 software. Even if your drone was one of the compatible models, sifting through DJI’s numerous download pages can be quite a task. To make it easier for you, we have compiled a list of all compatible drones and products with links to their corresponding download pages.

Connecting your drone

To use the software with your drone, it must be tethered to your desktop or laptop computer using a micro-USB cable. Once the drone has been connected, the DJI Assistant 2 will recognize the drone and its functions will be accessible.

Upgrading firmware

The first option available to you after the drone has been recognized is for updating the drone’s firmware. This is a pretty straightforward process that allows you to update your drone’s firmware to the latest version available. If you are having problems with your drone which you suspect are due to its firmware, you also have the option of ‘refreshing’ your firmware – basically reinstalling the whole thing. You also have the option of downgrading your drone’s firmware to an older version.

Many owners of DJI drones probably know that you can also update your drone’s firmware using the DJI GO mobile app. Convenient as it sounds, we still prefer upgrading firmware via the DJI Assistant 2 because it’s much faster. The DJI Assistant 2 also provides links to the release notes of the firmware so you will be better informed of what you are upgrading to.

The DJI Assistant 2 software also has versions that can upgrade the firmware of DJI’s non-drone products, such as the DJI Goggles or Battery Station.

Downloading flight logs and Blackbox

The DJI Assistant 2 also offers the capability to download detailed flight logs onto your computer or to the DJI servers. However, flight logs downloaded via the Assistant 2 come out in .dat format and are essentially text files with a large amount of incomprehensible data. This is quite disappointing, considering that flight logs downloaded via the DJI GO mobile app are viewable using a very simple and intuitive graphical interface.

The DJI Assistant 2 does have a Flight Data Viewer module that seems to have been meant to simplify viewing of the flight data. However, it does not seem to be functioning as intended yet. There is a good workaround to this problem that involves the use of third-party websites (such as AirData) that can convert the .dat files into a more palatable format. Although it is disappointing that users need to resort to using third-party solutions, the output shows just how much data the .dat files contain – aside from position tracking, it stores data on battery temperature, battery levels, maximum altitude, and total distance travelled.

Even with the absence of a good flight data viewer, the .dat files are great for sending flight data logs to DJI for their analysis in case something goes wrong with your drone. The DJI Assistant 2 also makes this process easier with its convenient “Report Data File” button.

The versions of the DJI Assistant 2 for higher-end drones (such as the Mavic 2 series and Phantom 4 series) features more tabs in the flight log download module. This allows for discrete downloads of data specific from the drone’s navigation system, camera, or gimbal. This makes it easier to sift through data by eliminating all the unnecessary datasets.

DJI Assistant 2 also offers an option to download a Blackbox file, which also results in a complex .dat files. Similar to how a plane’s blackbox records all its pertinent data, the DJI Blackbox file probably contains much more information than what is recorded in the flight logs. This is probably not something that is designed for user analysis but is also a good method for reporting problems to DJI.

Calibrating vision sensors

Should your drone’s vision positioning sensor malfunction for any reason, then the DJI Assistant 2 provides a convenient vision calibration process that you can do right in front of your computer. Activating the Calibration module displays a grid on the screen. You then simply hold your drone’s sensors up to the screen and follow the instructions.

The calibration process must be done twice for each sensor. For reference, the older Mavic Pro has sensors in the forward direction and at the bottom, meaning it must go through the calibration process 4 times. More advanced models, such as the Mavic 2 Pro with omnidirectional sensors, will take a longer time to calibrate.

After the calibration process, the drone must be synced with the newly calibrated settings and restarted before they can take effect.

Flight simulator

The DJI Assistant 2 also has Simulator Lite module that allows you to fly a virtual drone in your computer screen using your remote controller. Although it’s a nice feature that allows you to fly a drone in a risk-free environment, the controller response feels a bit clunky and the simulator environment itself is rendered in low resolution. It offers a poor experience, but then again – this software is free.  You likely will not spend a lot of time flying in this DJI Assistant 2 flight simulator.

For drone pilots geared more towards professional applications, a much better alternative is the DJI Flight Simulator. Released just this November 2018, the DJI Flight Simulator features amazing visuals, a sophisticated physics engine, and industry-specific training modules. It is compatible with almost all enterprise-level DJI drones but is also compatible with popular consumer models such as the Spark and Mavic Air.

Change WiFi settings

Finally, the DJI Assistant 2 allows you change the SSID name and password for drones that are WiFi-capable. This is a good move to keep the connection between your drone and smartphone more secure.

Final thoughts

Overall, the DJI Assistant 2 is a powerful and very useful software that is a must-download for all owners of DJI drones. The software is free and has a very small size, so there is no reason to pass up on it. The software still has a few issues on usability and functions that don’t appear to work they way they were meant to be, but we are confident that DJI will get around to fixing these problems soon.

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